• The HBA of Metro Portland does not currently have any RCS classes scheduled.
• RCS Classes available around the country

Residential Construction Superintendent Designation

What builder, contractor or remodeler hasn’t wished for personnel with the requisite skills to be savvy, on-the-spot field superintendents? The Home Builders Institute (HBI) – the workforce development arm of the National Association of Homebuilders (NAHB) – has taken this challenge to task in developing the Residential Construction Superintendent Designation.

The Residential Construction Superintendent Designation series is geared toward promising field superintendents, administrative personnel, associate members, trade foremen, builder members and anyone else wishing to excel in this position.  The Designation's eight courses cover issues and subjects identified by National Association of Homebuilder members as critical to a field supervisory job.

The Residential Construction Superintendent Designation courses were developed in four-hour modules to allow for maximum flexibility to HBAs administering the designation as well as candidates enrolled in the program. A Designation – “Residential Construction Superintendent” (RCS) – will be issued to candidates who successfully completed the full set of eight courses.

The Residential Construction Superintendent Designation Curriculum:

General Project Management

Learn the multiple and varied role of the superintendent.  Topics include managing production operations through the planning, action and review (PAR) method as well as understanding estimates.  This course is designed to provide an overview of the many facets of being a superintendent.

Planning and Scheduling
Improve planning and scheduling skills to increase profits, effectiveness and on-time deliveries.  Learn five fundamental scheduling methods necessary for the successful management of a project.

Budget Management and Cost Control
How does the superintendent impact the profitability of the company? Learn the importance of the superintendent’s role regarding profitability, as well as how to control the critical elements of job costs. Includes tips on identifying the costs to everyone when a job is not done right the first time.

Customer Service & Homeowner Relations
Understand the human and business needs of customers.  Learn how to meet and exceed expectations by avoiding the “seven deadly sins” of customer service.  In addition, learn how to effectively deal with the difficult customer.

Safety and Security
Protect the job site by learning the essential components of a safety program.  Examine the most common OSHA citations and how to prepare for an OSHA inspection. Review a superintendent’s responsibilities to adequately protect the job site.

Codes and Quality Control
Define quality within your company by identifying five essential quality components. Learn to set performance expectations based on this quality foundation. This course outlines a superintendent’s responsibilities regarding codes and provides tips on how to enforce code compliance on the job site.

Hiring, Training and Supervision
This course examines the common mistakes that are made in the interview process and provides the necessary steps to ensure that each subcontractor and/or employee is the right fit for the company.  In addition, tips and tools for setting and measuring performance expectations are explored.

Office and Subcontractor Relations
Learn to spot promising characteristics in jobsite workers as well as how to recruit successful subcontractors for the job.  This course also offers tips for creating a win/win partnership with internal customers and provides a proven strategy for dealing with conflict.